Track your order

Enter your order number and the email address or delivery postcode you ordered with.

From an email?: The “Track package” button in every shipping email opens your order directly, without this form.
Signed in?: Your account lists all your orders with their status.

To protect your details this page never shows your street address, and the search pauses for a few minutes after repeated wrong entries.

Tired of searching for Product Numbers?

Create an account on suitcase.repair and register your suitcases and find matching spare parts with just 1 click! Additionally, you can save your receipt, serial number and other important information for the case of a warranty claim.

World-wide shipping

Traveling with a broken product is troublesome. This is why we deliver spare parts world-wide.

Secure payments

We offer a wide range of secure payment options to choose from incl. credit cards, Paypal, Apple Pay and many more!

Top-notch support

We know it sometimes can be difficult to find the matching part. Our specialized customer service team is here to assist you to find the spare parts you need.

Guaranteed fit

At suitcase.repair we provide accurate information on which model each part fits. Should a spare part not fit despite being listed as fitting your item you can return the spare parts free of charge.